Once upon a time, people relied on magazines like Consumer Reports before making big purchase decision. Now, people increasingly rely on online reviews. But most experts give those kind of ratings low ratings!
There are several reasons for this. One is that if people have a bad shopping or shipping experience, they tend to blame the product and not the retailer. Second, many consumers are swayed by brand name recognition and are hardly putting these products through scientific testing - the way the consumer magazines do.Thirdly, some products actually have paid people and/or employees to post favorable reviews online (what? I can't believe everything I read on the internet?).
Those who know say smart shoppers still rely on consumer testing experts and NOT online reviews.